Tag Archives: Scoot Ferries

Remember, remember… Scoot Ferries announces the launch of its Cowes to Portsmouth high-speed foot passenger ferry route – TWO years ahead of schedule!

Excitement is building at Scoot Ferries HQ, as the delighted Scoot team announce the start date for their new high-speed foot passenger ferry service linking Cowes and Portsmouth. It’s all systems go on the 5th November – two years ahead of the date originally announced when Scoot Ferries was launched in July, as a direct result of overwhelming public support for the route.

Scoot is justifiably proud of its new fleet – the two distinctive 20m orange and grey, high speed catamarans operating the Cowes to Portsmouth route will do the crossing in under 35 minutes and have space for 41 passengers each, as well as ample space for bikes and dogs to travel for free. In addition, every passenger will enjoy their own now infamous ‘full suspension’ seat and benefit from complimentary WIFI, underfloor heating and air-conditioning when temperatures hot up. Both vessels have easy access for reduced mobility passengers – and the superb customer service that Scoot is rapidly developing a reputation for will be very much in evidence, with two crew members to assist passengers with their luggage and provide support for any customers requiring additional help boarding or disembarking the boat.

Departing from Trinity Landing in Cowes and arriving to The Millennium Pontoon at The Camber, Portsmouth, passengers will benefit from a complimentary 5-minute Scoot Shuttle bus service to whizz them direct to the Hard Bus and Rail Interchange and Gunwharf Quays – and the timetable has been specially designed to connect with the train times to London Waterloo and London Gatwick airport. The soon-to-be introduced new ticketing system will eventually enable through ticketing right from Cowes to London and beyond – simplifying getting to work and to the airport even more.

Reinforcing Scoot’s intention that the service become a true lifeline for everyone needing to travel from and to the Isle of Wight, the Cowes to Portsmouth route will operate from early in the morning to late at night, seven days a week, 365 days a year – both the Cowes to Portsmouth and existing Yarmouth to Lymington routes will operate a normal timetable on Christmas Eve, Boxing Day and New Year’s Eve – with a reduced service operating on both Christmas Day and New Year’s Day…the gift of mince pies for the crew to say thank you from customers would most definitely be welcomed!

As with its Yarmouth to Lymington route, Scoot recommends pre-booking on all crossings for a cheaper ticket price – this means up to 5 minutes before on most sailings but with free amends and refunds as long as its customers have contacted the Scoot Team in advance of their original booking. This open communication even extends to their customers being able to contact the on board crew directly if outside of normal office hours via a special emergency Scoot boat phone number!

Scoot will be launching its Cowes to Portsmouth route initially with three ticket options – a PriorityScooter ticket for pre-booked passengers; an OnBoardScooter ticket for non-prebooked passengers and an AnyTimeScooter multi-ticket option which offers cheaper travel for regular Scooters and which is transferable between friends, families and colleagues. Return tickets are priced the same whether a passenger is travelling back on the same day or up to 30 days later.

Zoẽ Ombler, CEO of Scoot Ferries Ltd, is full of praise for her team who have been working hard to look after customers on the popular Yarmouth to Lymington route, and to bring Cowes – Portsmouth to fruition in such record time.

“From the moment we announced the launch of Scoot back in July, we have consistently been overwhelmed by the level of support from our customers and businesses for what we’re doing. To be able to launch our Cowes to Portsmouth route so far in advance of our original plans is testament to how hard our team has worked over the last four months – and we hope to keep exceeding the expectations of everyone who stands to benefit from our improved transport links to and from the Isle of Wight. We launched Scoot with the aim being to offer greater opportunities for island residents in particular, whether for business or pleasure – and hope we can rely on the continued support and backing of everyone on both sides of the Solent to ensure we deliver on this promise.”

To book please visit www.scootferries.co.uk

 

 

Jackie Phillips

Marketing

Scoot Ferries Limited

marketing@scootferries.co.uk

 

New high-speed ferry for Lymington commute; Yarmouth welcomes ‘Scoot 1’ to town

New high-speed ferry for Lymington commute; Yarmouth welcomes ‘Scoot 1’ to town

Fast, friendly and reliable. That’s Scoot, a sporty new ferry service speeding you across the Solent for your work commute, leisure trip or onward travel.  Starting on Tuesday 1st September the team from Scoot Ferries is offering a 7 day a week service from 04.30 am through to 23.30 pm. This is ideal if you start work early, need to catch a connection to London, or for shift work on the mainland. It’s a 25 minute crossing, straight into the heart of Lymington, to Town Quay. The Yarmouth to Lymington commute just became a whole lot easier!

Your trip across the Solent will be in Scoot 1, the first of a Scoot fleet built by island boat builder South Boats IOW, based in Cowes.  It’s comfortable – each of the 12 passengers has their own individual suspension seat with USB and charging point and there is free WIFI.   Comfort and safety is a top priority – Scoot 1 is MCA Coded and fully certified and helmed by a highly experienced team.

Bicycles and well-behaved dogs on a lead are welcome, and there is no extra charge for either. For those using a bicycle to complete their journey to work this is a welcome addition. It also opens up the possibility of fabulous days out for islanders cycling in the New Forest, or for mainland visitors enjoying pedal power on the Island.

Scoot Ferries is born out of the desire to offer an Isle of Wight-based, more convenient and customer-centric Solent travel service. As a small operator, Scoot is well placed to be able to listen to its customers and to build a friendly, fast and user responsive business.

For streamlined and efficient ticketing, Scoot has made a significant investment in an online booking system, which will come into play from October and is more akin to an airline experience than a traditional ferry company.  This ‘click and travel‘ technology helps the business to keep the ticket pricing as competitive as possible.  The investment is backed up with a clear strategy to keep it real and talk to customers whether on board or online. Twitter and Facebook are also used to communicate and an App is in development. From the off Scoot is keen to make sure that customers know they are cared about.

Zoẽ Ombler, CEO of Scoot Ferries Ltd is delighted with the response the company has enjoyed to date:

“Scoot Ferries Ltd has been a long time in the making and our first route was a Cowes Week service linking Cowes with Hamble. It was a great success and we are now very excited to be starting the regular, year round Yarmouth to Lymington route. We want to connect families with families, employees with employers and businesses with customers, and we want to do that in an efficient and friendly way that works for our passengers.  Please watch our space for news on further cross Solent routes too!”

To book please visit www.scootferries.co.uk

Ends

Jackie Phillips

07896 559067

jackie@jackiephillips.co.uk

www.jackiephillips.co.uk